- Cookie Policy
Cookie Policy
Last update: 29.06.2026.
This Cookie Policy explains how InCentar International doo ("Company," "we," "us," "our") uses cookies and similar technologies on our website https://virtualoffice.rs/ (the "Site"). It explains what these technologies are, why we use them, and your rights to control our use of them.
This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal data.
1. WHAT ARE COOKIES?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and to support advertising.
Cookies set by the website owner (in this case, us) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (such as analytics and advertising). We also use similar technologies, such as pixels and local storage, which we refer to collectively as "cookies" in this policy.
2. HOW WE USE COOKIES
We use cookies for the following purposes:
- Strictly necessary cookies — required for the Site to function and cannot be switched off. They include cookies that remember your cookie-consent choices and enable core functionality and security.
- Analytics / performance cookies — help us understand how visitors interact with the Site by collecting and reporting information anonymously, so we can improve how the Site works.
- Marketing / advertising cookies — used to deliver relevant advertising, measure the effectiveness of our advertising campaigns, and build a profile of your interests. They may be set through our Site by our advertising partners.
3. COOKIES WE USE
The table below lists the main cookies used on the Site. Exact names and durations may vary, and providers may update them from time to time.
| Cookie | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| cookieyes-consent | CookieYes (first party) | Stores your cookie-consent preferences | Strictly necessary | 1 year |
| wordpress_test_cookie | Website (first party) | Checks whether the browser accepts cookies | Strictly necessary | Session |
| _ga | Google Analytics (first party) | Distinguishes unique users | Analytics | 2 years |
| _ga_* | Google Analytics (first party) | Persists the analytics session state (GA4) | Analytics | 2 years |
| _gid | Google Analytics (first party) | Distinguishes users | Analytics | 24 hours |
| _gcl_au | Google Ads (first party) | Stores and tracks conversions from ads | Marketing | 90 days |
| IDE | Google (doubleclick.net, third party) | Ad delivery and measurement | Marketing | 13 months |
| _fbp | Meta / Facebook (first party) | Stores and tracks visits for advertising | Marketing | 90 days |
| fr | Meta / Facebook (facebook.com, third party) | Ad delivery and measurement | Marketing | 90 days |
4. THIRD-PARTY COOKIES
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services, which may set cookies on your device:
- Google Analytics — website analytics. See Google's Privacy Policy.
- Google Ads — advertising and conversion measurement. See Google's Advertising policies.
- Meta (Facebook) Pixel — advertising and conversion measurement. See Meta's Data Policy.
We do not control these third-party cookies. Please refer to the respective providers' privacy and cookie policies for more information.
5. YOUR CHOICES AND HOW TO MANAGE COOKIES
When you first visit the Site, you are shown a cookie consent banner provided by CookieYes. Except for strictly necessary cookies, we only set cookies after you give your consent.
You can change or withdraw your consent at any time by reopening the cookie settings through the consent banner / "Cookie Settings" option on the Site.
You can also control cookies through your browser settings. Most browsers let you refuse or delete cookies. Find out how here:
To opt out of interest-based advertising, you can also visit:
Please note that if you disable certain cookies, some parts of the Site may not function properly.
6. LEGAL BASIS
We process cookies in accordance with the EU General Data Protection Regulation (GDPR), the ePrivacy Directive, and the Serbian Law on Personal Data Protection ("Zakon o zaštiti podataka o ličnosti"). For strictly necessary cookies, our legal basis is our legitimate interest in operating a secure and functional website. For analytics and marketing cookies, our legal basis is your consent, which you may withdraw at any time.
7. CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We will indicate the date of the latest revision at the top of this page. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.
8. CONTACT US
If you have any questions about our use of cookies, please contact us at:
InCentar International doo
Cara Lazara 5
Belgrade 11000
Serbia
Phone: +381 11 32 81 209
info@virtualoffice.rs